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We Offer Video Visits!

Integra Urgent Care is proud to offer a new way for our patients to be cared for by our trusted doctors and nurses: Online!

Video Visits is our new telemedicine service which offers you and your family the same quality of care as you receive in our three Dallas/Fort Worth (DFW) area urgent care clinics, but with additional convenience. Spend time with your doctor in the comfort of your own home (or anywhere else for that matter). Quality healthcare from Integra Urgent Care’s telemedicine offering is now just a click away. We offer virtual doctor visits every day from 9am to 8pm.

Video visits are great for:

Follow-Up Visits

Medication Questions

Lab & Test Results

General Questions

Skip the Waiting Room - How Integra Video Visits Works:

Schedule an Appointment
Visit our website at www.integrauc.com or call us at (469) 340-1710 to schedule a video. If you request a Video Visit online, a staff member will then confirm that your telemedicine appointment has been set over the phone.

Confirm your Info
We will send you an email or text to login to your profile and confirm your information using any online device that you prefer. A staff member will call you back to confirm your information and Video Visit appointment.

Login to the Portal
Login 15 minutes before your schedule online appointment and be prepared with any questions or concerns for the doctor. We take care of the rest!

Frequently Asked Questions

  • Which devices can I use for my Video Visit?

    You can access your Video Visits using your computer, tablet and any smartphone (iPhone and Android devices). You can find and download the “Chiron Health” app on the Apple/Google app stores or login through your computer by clicking here.

  • How much do Video Visits cost?

    Video Visits are typically covered by insurance companies in the same way as in-person visits. For Video Visit appointments, you will enter a credit card number before the appointment and will be charged the same co-pay rate an in-person visit.

  • Do you accept Medicare or Medicaid?

    At this time, we do not accept Medicare or Medicaid for Video Visits.

  • Is my video site secure?

    Yes! We take security seriously at Integra Urgent Care, which is why we have partnered with one of the leading U.S. Telemedicine providers: Chiron Health (www.chironhealth.com). Our video technology platform uses bank-grade encryption to ensure complete privacy and security.

  • Why see your provider over video?

    Video Visits allow you to conveniently meet with your healthcare provider over secure video, from the location of your choice. This lets you skip the waiting room and save’s you a trip to your provider’s office.

  • What if I need technical assistance?

    Chiron is available to answer any technical questions you may have. You can chat with their support team directly in the app (web & mobile) or contact them at 1-800-768-8131 or help@chironhealth.com

  • Emergency Case

    If you need a provider urgently outside of our opening hours, please call 911. During our hours, you can check-in online. We will call you when it's your turn. No need to wait in our lobby.
  • Low Cost Urgent Care

    At Integra Urgent Care, our focus is on you, our patient. Our goal is to provide you with the top health care that you expect in the time frame and cost parameters that support your good health.
  • Opening Hours

    • Monday - Friday
      8:00 AM - 8:00 PM
    • Saturday
      8:00 AM - 5:00 PM
    • Sunday
      8:00 AM - 5:00 PM
  • Integrating your care with our quality

    Wait at home, not in our lobby. Let us call you when we are ready to see you!