Learn the difference: Urgent Care vs ER
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Unlock the Difference: Urgent Care vs. Emergency Room

When faced with an unexpected medical emergency, you may be wondering whether to seek care at an urgent care center or an emergency room (ER). Understanding the differences between these two types of medical providers is essential in making sure that your on-demand healthcare needs are met as quickly and affordably as possible.

In this blog post we will compare the services offered, quality of care, speed of service, and cost for both urgent care centers vs. ERs so that you can make a well-informed decision about where to go for treatment when time is critical. We’ll also cover scheduling options available if you choose to visit an urgent care center.

Table of Contents:

Medical Services Offered

Urgent care centers treat non-life threatening, non-chronic conditions such as minor injuries, illnesses, and infections. Services also include treatment o: sprains and strains, cuts and lacerations, colds and flu symptoms, earaches or sore throats, urinary tract infections (UTIs), asthma attacks and allergies. Urgent care centers also offer medical testing (lab tests, X-Rays, STD/STI screenings, and Drug Testing.

Emergency rooms are designed to treat life-threatening emergencies such as heart attacks, strokes, and head/neck injuries. They can also provide treatment for compound fractures, severe burns, or any trauma to the body could be considered life-threatening. Emergency rooms typically have more advanced equipment than urgent care centers to quickly diagnose serious conditions. Additionally, emergency rooms are staffed with specialists who deal with complex, life-threatening cases that require additional expertise and equipment to effectively treat.

Both urgent care centers and emergency rooms provide a variety of immediate medical treatments for different types of medical conditions, however the quality of care varies between the two. Therefore, it is important to consider both options when seeking medical attention to determine which one will best suit your needs based on the level of care needed.

Quality of Care

Urgent care centers are staffed with licensed healthcare providers who are experienced in offering quality medical care quickly. Urgent care providers treating minor illnesses and injuries such as colds, flu, sprains, cuts, burns and more. They also provide preventative health services like physical exams and can administer a variety of diagnostic testing, including X-Rays and lab tests. Patients can expect to receive personalized attention and a customized treatment plan from their healthcare provider during their visit.

Professionalism and Expertise at Urgent Care Centers: Urgent care centers offer an array of services and treatments that require licensed, experienced healthcare providers with advanced training in emergency and family medicine. Providers are knowledgeable about the latest treatments for common conditions and how to properly diagnose and treat them quickly so that patients can get back on their feet fast.

Emergency rooms employ highly trained professionals who specialize in treating life-threatening emergencies. ERs typically have access to sophisticated diagnostic equipment which allows them to accurately identify serious conditions quickly so that appropriate treatment can be immediately administered.

Speed of Service

The speed of service offered by urgent care centers is one of the primary reasons why they are becoming an increasingly popular healthcare provider. Urgent care centers typically have shorter wait times than emergency rooms, allowing patients to receive effective treatment quickly and affordably. If you need on-demand healthcare, check-in online to skip the line or just walk-in for care. Urgent care clinics are often able to see and treat patients much quicker than ER facilities. 

Wait Times for Urgent Care vs Emergency Room:

On average, most people will spend less time waiting in an urgent care center compared to an emergency room visit due to fewer patients being seen at any given time and faster turnaround times on tests such as X-rays or bloodwork results. The average wait time in an emergency room is between two and four hours while the average wait time in an urgent care center is usually around 30 minutes or less depending on how busy the facility is at any given moment.

Emergency rooms typically have longer wait times because of higher patient volume and cases are prioritized with serious cases being treated first. Urgent Care clinics do not prioritize appointments – they incorporate a first come, first serve model of care. Also, urgent care clinics do not require an appointment in advance – walk-in patients are always welcome.

Key Takeaway: The key takeaway from the above is that urgent care centers offer faster service than emergency rooms, with shorter wait times and more convenient hours for those who work during regular business hours.

Cost Comparison

When it comes to medical care, cost is often a major factor. Urgent care centers offer transparent and up-front pricing for their services, which is usually much less expensive than the cost of an emergency room visit. For example, the average urgent care center visit costs around $150 compared to an ER visit that can range from $500-$2,000 depending on the type of treatment needed. Additionally, many urgent care centers accept insurance coverage as well as cash payments or credit cards making it easier to pay for medical care when you need it most.

Based on the considerable cost differences between these two types of healthcare providers, it is important to choose your healthcare wisely based on the quality of care you need. Visit an urgent care for all non-life-threatening, non-chronic medical conditions or diagnostic testing needs (lab testing, x-rays, respiratory infection testing, drug testing, and STD/STI screenings). Visit your primary care provider for chronic conditions. Visit the nearest ER facility for all life-threatening emergencies.

Key Takeaway: The cost of urgent care visits is usually much lower than emergency room visits, but the quality and availability of services will vary between these two types of providers.

Scheduling Options

Patients seeking care at an urgent care center can walk-in with no appointment necessary or they can check-in online to skip the line. With on-line check-in, you can wait your turn in the comfort of your home or car. Most urgent care providers also offer telemedicine services, so you don’t need to leave your house at all to be seen by a licensed medical professional.

Key Takeaway: Urgent care centers offer convenient walk-in services with no appointment required and online check-in/telemedicine services to make your visits even easier.


What is considered urgent?

Urgent care services are medical treatments that require immediate attention due to the severity of an illness or injury. These conditions can range from minor cuts and bruises to more serious issues such as broken bones, chest pain, abdominal pain, severe allergic reactions, and even life-threatening illnesses. Urgent care is typically used when a patient cannot wait for a regular doctor’s appointment or needs treatment outside of normal business hours. It is also often used by those who do not have insurance or access to other healthcare options. Urgent care is a great option for those who need immediate medical attention and cannot wait for regular doctor’s office hours.

What not to go to the ER for?

Urgent care services are a great alternative to the ER for non-life-threatening, non-chronic medical conditions and diagnostic testing. Generally, you should not go to the ER for common colds, flu-like symptoms, sore throats, earaches, rashes or skin irritations, or sprains and strains. Also, consider urgent care when you need an X-ray or lab test.

More serious conditions should be treated at an emergency room, like chest pain or difficulty breathing, severe abdominal pain, head/neck trauma, compound fractures, deep lacerations, or severe burns, or poisoning or suspected overdose of drugs/alcohol – these. Also, if you are experiencing a life-threatening emergency such as stroke or heart attack symptoms, seek immediate medical attention at an ER.

Is it better to go to an Urgent Care clinic in the morning or night?

Generally, the busiest hours of the day at an urgent care are first thing in the morning and in the late afternoon (after 5pm). If you need on-demand healthcare, check-in online at a trusted urgent care provider to save your spot and skip the line – however long it might be. In general, most urgent care patients are seen within an hour or less from when they were checked in.


Urgent care is a great healthcare option for non-life threatening, non-chronic conditions as it offers up-front pricing, fast service, a variety of services, and quality care. At urgent care, you can also choose to either walk-in or skip the line and check-in online which makes it even more convenient. Urgent Care provides an affordable alternative to the emergency room when you are not dealing with a life-threatening emergency.

If you live in the Metroplex area (Dallas/Fort Worth, TX) and need on-demand healthcare, visit the nearest Integra Urgent Care center. We are a leading urgent care provider with locations in Las Colinas (Irving), Weatherford, and Grand Prairie open 7 days a week (and late until 8pm on weekdays). We accept most insurance plans and offer competitive self-pay rates on all treatments and services. Skip the line and check-in online today!

Emergency Case

If you need a provider urgently outside of our opening hours, please call 911. During our hours, you can check-in online. We will call you when it’s your turn. No need to wait in our lobby.

Low Cost Urgent Care

At Integra Urgent Care, our focus is on you, our patient. Our goal is to provide you with the top health care that you expect in the time frame and cost parameters that support your good health.

Opening Hours

  • Monday - Friday 8:00 AM - 8:00 PM
  • Saturday 8:00 AM - 5:00 PM
  • Sunday 8:00 AM - 5:00 PM

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Wait at home, not in our lobby. Let us call you when we are ready to see you!