• Are you in network?

    Yes, we are in network with most major insurance carriers.  Please call us if you don’t see your insurance carrier listed on our website.

  • Can I get a copy of my medical record?

    Absolutely, we will be happy to get you a copy of your medical record within 24 to 48 hours of your request.  A processing fee of $25 may apply and identification will be required at the time of pick up.

  • What if I do not have insurance?

    We accept self pay patients and charge some of the lowest rates in the Dallas/Fort Worth Metroplex.  Call us or come in to learn more about our extremely affordable self pay rates.

  • Are you an Emergency Room?

    We are NOT an emergency room, but we do provide services late into the evening and weekends.  Since we bill your insurance as an Urgent Care, we are less expensive than a comparable emergency room visit.  Our self pay rates are also much lower and affordable than that of an Emergency Room.

  • What is the difference between an Urgent Care and Emergency Room?

    Emergency Rooms can provide some additional services compared to an Urgent Care, generally in the area of life threatening illnesses or injuries, and are open 24 hours a day.  If you are experiencing a life threatening illness, it is important to go to your closest hospital Emergency Room or call 9-1-1.  If you are experiencing an illness that can be treated at an Urgent Care, you will be able to receive a high level of care faster than an Emergency Room, and at a lower cost whether you have insurance or are a self pay patient.

  • I have a question about my bill, who can I speak with?

    Our partner at DocuTap Billing Services is available to answer questions regarding your bill as well as take payments over the phone.  You are welcome to use our online payment option by selecting the Locations tab and selecting the location you were seen at.  To contact our billing department, please call 817-609-4520.

  • Emergency Case

    If you need a provider urgently outside of our opening hours, please call 911. During our hours, you can check-in online. We will call you when it's your turn. No need to wait in our lobby.
  • Low Cost Urgent Care

    At Integra Urgent Care, our focus is on you, our patient. Our goal is to provide you with the top health care that you expect in the time frame and cost parameters that support your good health.
  • Opening Hours

    • Monday - Friday
      8:00 AM - 8:00 PM
    • Saturday
      8:00 AM - 5:00 PM
    • Sunday
      8:00 AM - 5:00 PM
  • Integrating your care with our quality

    Wait at home, not in our lobby. Let us call you when we are ready to see you!